Overview
Plumb ER respects your privacy and is committed to protecting personal information. We collect only what we need to deliver exceptional plumbing services, communicate effectively, and keep this website running smoothly. The details below outline the data we gather, why we collect it, and the safeguards we use to keep it secure.
By using our website or providing information to our team, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the site and contact us with any concerns.
By using our website or providing information to our team, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the site and contact us with any concerns.
1. Information We Collect
We collect personal details such as your name, phone number, email address, street address, and project details when you complete a web form, call us, or email our team.
Our systems also capture non-identifying usage data including browser type, device information, referring URLs, and on-site interactions to help us maintain and improve the site.
Our systems also capture non-identifying usage data including browser type, device information, referring URLs, and on-site interactions to help us maintain and improve the site.
Contact information submitted through request forms or scheduling tools
Service information shared during consultations, estimates, or repair visits
Analytics data collected by cookies, logs, and similar tracking technologies
2. How We Use Your Information
We use the information we collect to respond to service requests, deliver plumbing solutions, and communicate updates about ongoing work.
Usage data helps us monitor site performance, resolve issues, and refine our marketing so it remains relevant to North Texas homeowners.
Usage data helps us monitor site performance, resolve issues, and refine our marketing so it remains relevant to North Texas homeowners.
Scheduling, dispatching, and completing plumbing services
Providing quotes, invoices, and warranty documentation
Sending appointment reminders, service updates, or follow-up surveys
Improving website functionality, security, and user experience
Complying with legal obligations and enforcing our agreements
3. Sharing and Disclosure
We do not sell your personal information. Limited sharing occurs only with trusted service providers who assist with operations such as scheduling software, payment processing, marketing, or analytics.
These partners may access personal information strictly to perform services on our behalf and are required to safeguard the data and comply with applicable privacy laws.
These partners may access personal information strictly to perform services on our behalf and are required to safeguard the data and comply with applicable privacy laws.
Vetted vendors that support customer communication, hosting, or accounting
Licensed subcontractors working under our direction on specific projects
Government authorities or regulators when disclosure is required by law
4. Cookies and Tracking Technologies
We use cookies, pixels, and similar tools to remember preferences, measure campaign effectiveness, and understand how visitors navigate the site.
Most browsers let you block or delete cookies. Doing so may affect certain site features but will not limit your ability to request service.
Most browsers let you block or delete cookies. Doing so may affect certain site features but will not limit your ability to request service.
5. Data Security
We implement technical, administrative, and physical safeguards designed to protect the information we collect from unauthorized access, disclosure, alteration, or destruction.
While we strive to keep your data safe, no online method of transmission or storage is completely secure. Please contact us immediately if you believe your information has been compromised.
While we strive to keep your data safe, no online method of transmission or storage is completely secure. Please contact us immediately if you believe your information has been compromised.
6. Your Choices
You can update or correct your contact details at any time by reaching out to our office. If you prefer not to receive marketing messages, follow the unsubscribe instructions included in those communications or contact us directly.
To disable analytics cookies, adjust your browser settings or install an opt-out plugin provided by the analytics vendor.
To disable analytics cookies, adjust your browser settings or install an opt-out plugin provided by the analytics vendor.
7. Children's Privacy
Our services are intended for homeowners and property managers. We do not knowingly collect personal information from children under 13. If we learn that a child has provided personal data, we will delete it as soon as possible.
8. Updates to This Policy
We may update this Privacy Policy to reflect changes in regulations, technology, or our business practices. When updates occur, we will revise the "Last updated" date at the top of the page.
We encourage you to review this page periodically so you remain informed about how we protect your information.
We encourage you to review this page periodically so you remain informed about how we protect your information.
9. Contact Us
For questions about this Privacy Policy or to exercise your privacy rights, contact Plumb ER at:
Phone: (214) 538-8008
Email: office@plumb-er.com
Mail: 9346 Homestead Ln, Forney, TX 75126
Need More Details?
We are happy to answer questions about how we handle personal information. Reach out to our office and a licensed team member will provide the clarity you need.
